Bassett Furniture Indus. Inc has been a member of FMCA since 1961. We experimented giving claims to another Collection Agency. They failed in communication, attitude, persistence in collecting our claim and their collectability was not satisfactory. We went back to providing 100% of our claims to FMCA and have done so since. They’re managed well, good at communicating, and get the job done allowing us not to suffer more bad debts.
The information that FMCA and its members have provided has helped my company minimize bad debts, identify habitual slow-paying accounts, and maximize our sales. The collection staff has helped us collect those accounts that have been difficult and time-consuming for my staff to try to collect. In short, FMCA has helped me grow as a credit manager and become more effective.
Furniture Manufacturers Credit Association is operated by Credit Professionals who understand the information, services, and education that Credit Professionals really need to be successful. FMCA is by far the first and most reliable source that I have for making day-to-day credit decisions.
I love the fact that I can always depend on FMCA’s staff to be extremely helpful, informative, and professional. I utilize the recurring report feature for all my problematic accounts. I like the ease of having the reports delivered via email by my specified preferences. Being a part of FMCA has been a game-changer in the way I manage credit risk and collect receivables.
I’m a 40 year veteran of the credit industry and have found that FMCA offers exactly what today’s informed Credit Manager needs, plus the added advantage of membership credit alerts, recurring interchange reports, and educational training seminars. I’ve trusted FMCA to assist me with risk management for almost 20 years and they have never let me down.
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